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Successful Service Operations Management /

Metters, Richard

Successful Service Operations Management / by Richard Metters, Kathryn King Metters, Madeleine Pullman, and Steve Walton - 2nd ed. - New Delhi: Cengage Learning India Pvt.Ltd, 2006. - xxii, 406p.

Includes Name Index and Subject Index.

ISBN: 9788131517734

Subjects--Topical Terms:
Management
Operations Management
Services

Dewey Class. No.: 005.5 P60

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