TY  - BOOK
AU  - Roman, Kenneth
AU  - Raphaelson, Joel
TI  - Writing That Works: How to Communicate Effectively in Business 
SN  - 9780060956431
U1  - 005.57 P00 
PY  - 2000///
CY  - New York
PB  - Harper Collins
KW  - Language Studies
KW  - Communication
KW  - Business Communication
KW  - Business Communication Models
ER  -